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JetBlue TrueBlue program: Earn and redeem points, transfer partners and more

May 13, 2024
12 min read
JetBlue Airways New York Amsterdam Airbus A321LR Mint Core
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  • JetBlue TrueBlue points are some of the easiest domestic airline points to earn and redeem, with no award charts or availability restrictions.
  • There are many ways to earn JetBlue points without getting on an airplane.
  • Four levels of elite Mosaic status provide benefits like access to priority boarding and security, upgrade certificates and even Blade helicopter transfers.

There is a lot to love about JetBlue. The airline offers generous legroom, tasty snacks and free Wi-Fi. It also offers a fairly straightforward loyalty program.

The JetBlue TrueBlue program doesn't always get much attention in the points and miles world; however, the points are extremely easy to earn and redeem, making the program ideal for casual travelers. Though redemptions are largely restricted to flights in the Americas, JetBlue expanded its route map to include transatlantic flights to several European destinations.

Here is everything you need to know about the JetBlue TrueBlue loyalty program.

JetBlue TrueBlue program overview

JetBlue planes
ZACH GRIFF/THE POINTS GUY

JetBlue serves more than 100 destinations throughout the U.S., Latin America, the Caribbean and Europe, including the newly launched service to Dublin.

JetBlue isn't part of any global alliance but has a few airline partners.

With JetBlue being one of the youngest major airlines in the U.S., the TrueBlue loyalty program is a relative newcomer to the points and miles world. The program is revenue-based, so earning and redeeming points is typically based on ticket prices. However, there are also many ways to earn JetBlue points without getting on an airplane.

Related: How to change or cancel a JetBlue flight

JetBlue TrueBlue airline partners

ERIC ROSEN/THE POINTS GUY

JetBlue's airline partners include Etihad Airways, Hawaiian Airlines, Icelandair, JSX, Qatar Airways, Silver Airways, Singapore Airlines and South African Airways. You can earn TrueBlue points when flying any of these airlines but can only redeem points on JetBlue, Etihad, Hawaiian and Qatar. JetBlue also has codeshare agreements with Aer Lingus, Air Serbia, Cape Air, El Al, Porter and Turkish Airlines, meaning you can book flights on these airlines through JetBlue's website, but you can't earn or redeem TrueBlue points on said flights. JetBlue's partnership with American Airlines ended in 2023.

In addition to its airline partners, JetBlue lets you earn points with several other travel and non-travel partners.

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Related: JetBlue TrueBlue program: How to easily earn points

JetBlue elite status

boarding area
SEAN CUDAHY/THE POINTS GUY

You can join TrueBlue for free online, starting at the "basic" level. The four published tiers of JetBlue elite status are:

  • Mosaic 1
  • Mosaic 2
  • Mosaic 3
  • Mosaic 4

JetBlue uses Tiles to count Mosaic status qualifications earned through qualifying spending on JetBlue flights and vacations and/or with JetBlue credit cards.

You earn one Tile for every:

  • $100 spent with JetBlue on flights (including many extras and fees), JetBlue Vacations packages and Paisly by JetBlue (for cars, stays and more)
  • $1,000 spent on JetBlue cobranded credit cards

What this means is you could earn elite status entirely through credit card spending, by making purchases with JetBlue or with some combination of the two — and you don't need to step on a plane to do so.

Related: A review of JetBlue Even More Space on the Airbus A321LR from New York to London

The four tiers of JetBlue elite status are earned by reaching the following Tile thresholds:

Status tierTiles neededStatus earned exclusively by JetBlue spendingStatus earned exclusively by JetBlue credit card spending
Mosaic 150$5,000$50,000
Mosaic 2100$10,000$100,000
Mosaic 3150$15,000$150,000
Mosaic 4250$25,000$250,000

While working toward Mosaic 1 status, TrueBlue basic loyalty members can choose from a selection of "Perks You Pick" when they reach 10, 20, 30 and 40 Tiles. These perks include:

  • Early boarding with Group B (except Blue Basic fares)
  • Priority security
  • Free inflight alcoholic drink (up to three drinks per flight)
  • Double bonus points on a JetBlue Vacations package (one-time use only)
  • 5,000 TrueBlue bonus points

You can pick each of these only once, even if you earn all four Tile amounts.

JORDAN WALLER/THE POINTS GUY

Mosaic 1 elite status offers:

  • 3 bonus points per dollar spent on JetBlue flights
  • Priority boarding
  • First two checked bags free for you and eligible travel companions
  • Beer, wine, and liquor (up to three drinks per Mosaic member per flight)
  • Choose a Core Preferred seat (window or aisle seats near the front of the plane) at no extra cost
  • Free space-available upgrade to Even More Space seats at check-in
  • Same-day switches with no fee or fare difference
  • Priority security (where available)
  • Dedicated check-in lines and phone support
  • Complimentary upgrades to Business First on Heathrow Express Saver tickets
  • Avis status match (expected to be rolled out later in 2024)

Mosaic 2 status members also receive:

  • Select Even More Space seats at booking for no extra cost

Mosaic 3 status also offers:

  • Four certificates that allow you to upgrade to Mint business class for no additional cost
  • Dedicated Mosaic 3 and 4 phone support

Top-tier Mosaic 4 status also includes:

  • Two additional certificates that allow you to upgrade to Mint business class for no additional cost (pending availability)
  • Four one-way Blade helicopter transfer credits between Manhattan and New York's John F. Kennedy International Airport (JFK) or Newark Liberty International Airport (EWR)
  • Gift Mosaic 1 to the TrueBlue member of your choice (coming later in 2024)

Related: JetBlue Mosaic elite status: What it is and how to earn it

How to earn JetBlue TrueBlue points

JetBlue Airbus A220
ZACH GRIFF/THE POINTS GUY

There are many ways to save up for a JetBlue award ticket.

Earn TrueBlue points by flying on JetBlue

When flying JetBlue, you'll earn TrueBlue points based on the ticket cost, fare type and whether you book directly with JetBlue.

Blue Basic fares earn 1 base point per dollar spent and 1 additional point per dollar when booked directly through JetBlue's website or app. Blue, Blue Plus, Blue Extra and Mint tickets earn 3 base points per dollar spent, plus another 3 points per dollar when booked directly.

No matter the fare type, you'll earn an additional 3 points per dollar if you have any JetBlue Mosaic elite status and another 3 to 6 points per dollar when paying for a flight with a JetBlue credit card.

Earn TrueBlue points by flying on partner airlines

You can also earn TrueBlue points when you fly on JetBlue's partner airlines:

  • Etihad Airways
  • Hawaiian Airlines
  • Icelandair
  • JSX
  • Qatar Airways
  • Silver Airways
  • Singapore Airlines
  • South African Airways

The number of points you'll earn on partner flights varies by airline, booking class and flight distance. You can find each partner's earning chart in JetBlue's partner directory.

Earn TrueBlue points through other partners

There are several ways to earn TrueBlue points without flying:

  • TrueBlue Shopping: Earn TrueBlue points when you click through JetBlue's TrueBlue Shopping portal before making online purchases.
  • Avis and Budget: Earn 100 points per day as a TrueBlue member and 200 points per day as a Mosaic member on qualifying rentals.
  • IHG One Rewards: You can choose to earn JetBlue points instead of IHG One Rewards points on IHG hotel stays. Most properties earn 2 points per dollar spent, though Candlewood Suites and Staybridge Suites earn 1 point per dollar spent. Bookings at The Venetian Resort Las Vegas earn 500 points per qualifying stay.
  • Jet Opinions: Earn 400 points for taking your first survey.
  • TrueBlue Dining: Earn up to 3 points per dollar (depending on your membership level) when dining in or ordering takeout at a restaurant participating in JetBlue's TrueBlue Dining program. You must enroll in the program and link a payment card before dining.

You can also purchase JetBlue points or pool them with other members.

Best credit cards for earning and redeeming TrueBlue points

ZACH GRIFF/THE POINTS GUY

JetBlue has three cobranded credit cards, all issued by Barclays:

CardBest forSign-up bonusEarning rateAnnual fee
JetBlue Plus CardFrequent JetBlue flyersEarn 50,000 bonus points after spending $1,000 on purchases and paying the annual fee in full, both within the first 90 days
  • 6 points per dollar spent on eligible JetBlue purchases
  • 2 points per dollar spent at restaurants and eligible grocery stores
  • 1 point per dollar spent on everything else
$99
JetBlue CardCasual JetBlue flyersEarn 10,000 bonus points after spending $1,000 on purchases within the first 90 days
  • 3 points per dollar spent on eligible JetBlue purchases
  • 2 points per dollar spent at restaurants and eligible grocery stores
  • 1 point per dollar spent on everything else
$0
JetBlue Business CardSmall-business ownersEarn up to 60,000 bonus points: 50,000 points after spending $4,000 in the first 90 days and 10,000 points when a purchase is made on an employee card in the first 90 days
  • 6 points per dollar spent on eligible JetBlue purchases
  • 2 points per dollar spent at restaurants and office supply stores
  • 1 point per dollar spent on everything else
$99

The information for the JetBlue Plus Card, JetBlue Card and JetBlue Business Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

You can also transfer points to JetBlue from American Express Membership Rewards, Chase Ultimate Rewards and Citi ThankYou Rewards, although the ratio varies. Chase Ultimate Rewards points transfer to JetBlue at a 1:1 ratio, while Amex points transfer at a less desirable 250:200 ratio. The Citi Prestige® Card allows you to transfer ThankYou points at a 1:1 ratio — but if you have another Citi card like the Citi Strata℠ Card (see rates and fees) or the Citi Double Cash® Card (see rates and fees), the transfer ratio is 1,000:800.

The information for the Citi Prestige has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

The following cards all currently offer attractive welcome bonuses with points that you can transfer to your JetBlue account:

The information for the Ink Business Preferred has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

How to redeem JetBlue TrueBlue points

Qatar Airways plane in sky
QATAR AIRWAYS

JetBlue uses a dynamic pricing scheme for its own flights, so redemptions are straightforward. You can redeem points for any seat on any JetBlue flight across its entire route network. The more a flight costs in cash, the more it will cost in points.

According to TPG's valuations, you can expect a fairly consistent 1.35 cents of value per TrueBlue point. Based on our experiences, the redemption value tends to be slightly lower for JetBlue Mint award tickets.

To check award availability, search for flights on JetBlue's website as you normally would and check the "Use TrueBlue points" option at the top of the search box. Note that you can't redeem points for Blue Basic fares.

JETBLUE.COM

For any other fare class, you can redeem points for the entire fare or use a combination of points and cash. The latter option is great if you're short on points but generally doesn't present the best value. Our tests indicate that these redemptions yield a value of just 0.9 cents per point.

Although JetBlue has several airline partners, you can currently only redeem TrueBlue points on Etihad Airways, Hawaiian Airlines and Qatar Airways. You can book these redemptions on JetBlue's site.

JETBLUE.COM

Related: How to increase the value of your JetBlue TrueBlue points by 10%

Bottom line

While you're unlikely to get outsize value from your points, the JetBlue TrueBlue program is still useful for many travelers. TrueBlue points are some of the easiest domestic airline points to earn and redeem, and there aren't any confusing award charts to consult or capacity controls to worry about.

The program will continue to become more valuable as JetBlue grows its domestic and international network and (hopefully) adds more partner redemptions.

Featured image by ZACH GRIFF/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
4 / 5
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Intro offer

As High As 100,000 points. Find Out Your Offer.
You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

Annual Fee

$325

Recommended Credit

Excellent to Good
Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

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  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
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  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.
Apply for American Express® Gold Card
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Best for dining at restaurants
Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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Rewards Rate

4XEarn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
4XEarn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
3XEarn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
2XEarn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
1XEarn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • Intro Offer
    You may be eligible for as high as 100,000 Membership Rewards® Points after spending $6,000 in eligible purchases on your new Card in your first 6 months of Membership. Welcome offers vary and you may not be eligible for an offer.

    As High As 100,000 points. Find Out Your Offer.
  • Annual Fee

    $325
  • Recommended Credit
    Credit ranges are a variation of FICO® Score 8, one of many types of credit scores lenders may use when considering your credit card application.

    Excellent to Good

Why We Chose It

There’s a lot to love about the Amex Gold. It’s a fan favorite thanks to its fantastic bonus-earning rates at restaurants worldwide and at U.S. supermarkets. If you’re hitting the skies soon, you’ll also earn bonus Membership Rewards points on travel. Paired with up to $120 in Uber Cash annually (for U.S. Uber rides or Uber Eats orders, card must be added to Uber app and you can redeem with any Amex card), up to $120 in annual dining statement credits to be used with eligible partners, an up to $84 Dunkin’ credit each year at U.S. Dunkin Donuts and an up to $100 Resy credit annually, there’s no reason that foodies shouldn’t add the Amex Gold to their wallet. These benefits alone are worth more than $400, which offsets the $325 annual fee on the Amex Gold card. Enrollment is required for select benefits.

Pros

  • 4 points per dollar spent on dining at restaurants worldwide and U.S. supermarkets (on the first $50,000 in purchases per calendar year; then 1 point per dollar spent thereafter and $25,000 in purchases per calendar year; then 1 point per dollar spent thereafter, respectively)
  • 3 points per dollar spent on flights booked directly with the airline or with amextravel.com
  • Packed with credits foodies will enjoy
  • Solid welcome bonus

Cons

  • Not as useful for those living outside the U.S.
  • Some may have trouble using Uber and other dining credits
  • You may be eligible for as high as 100,000 Membership Rewards® Points after you spend $6,000 in eligible purchases on your new Card in your first 6 months of Card Membership. Welcome offers vary and you may not be eligible for an offer. Apply to know if you’re approved and find out your exact welcome offer amount – all with no credit score impact. If you’re approved and choose to accept the Card, your score may be impacted.
  • Earn 4X Membership Rewards® points per dollar spent on purchases at restaurants worldwide, on up to $50,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 4X Membership Rewards® points per dollar spent at US supermarkets, on up to $25,000 in purchases per calendar year, then 1X points for the rest of the year.
  • Earn 3X Membership Rewards® points per dollar spent on flights booked directly with airlines or on AmexTravel.com.
  • Earn 2X Membership Rewards® points per dollar spent on prepaid hotels and other eligible purchases booked on AmexTravel.com.
  • Earn 1X Membership Rewards® point per dollar spent on all other eligible purchases.
  • $120 Uber Cash on Gold: Add your Gold Card to your Uber account and get $10 in Uber Cash each month to use on orders and rides in the U.S. when you select an American Express Card for your transaction. That’s up to $120 Uber Cash annually. Plus, after using your Uber Cash, use your Card to earn 4X Membership Rewards® points for Uber Eats purchases made with restaurants or U.S. supermarkets. Point caps and terms apply.
  • $84 Dunkin' Credit: With the $84 Dunkin' Credit, you can earn up to $7 in monthly statement credits after you enroll and pay with the American Express® Gold Card at U.S. Dunkin' locations. Enrollment is required to receive this benefit.
  • $100 Resy Credit: Get up to $100 in statement credits each calendar year after you pay with the American Express® Gold Card to dine at U.S. Resy restaurants or make other eligible Resy purchases. That's up to $50 in statement credits semi-annually. Enrollment required.
  • $120 Dining Credit: Satisfy your cravings, sweet or savory, with the $120 Dining Credit. Earn up to $10 in statement credits monthly when you pay with the American Express® Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, and Five Guys. Enrollment required.
  • Explore over 1,000 upscale hotels worldwide with The Hotel Collection and receive a $100 credit towards eligible charges* with every booking of two nights or more through AmexTravel.com. *Eligible charges vary by property.
  • No Foreign Transaction Fees.
  • Annual Fee is $325.
  • Terms Apply.